Shipping policy

This Policy may be updated from time to time. We encourage you to check back periodically for updates.

 

 Last Updated: June 11, 2025

 

FREE SHIPPING & HANDLING

We offer free standard shipping on orders placed within United States of $35.00 USD or more before sales tax.

 

PROCESSING & SHIPPING TIME

Our processing time is 1 - 3 business days. Excluding weekends and holidays.

 

During special promotions, new product launches, holidays, or other peak periods order processing may extend beyond the standard 1 - 3 business day timeframe.

 

  • Shipping Cost: $9
  • Estimated Delivery: Within 3–15 business days*

 

*Sunday deliveries follow the carrier's standard terms.

 

Please allow up to 7 additional business days for shipments to Alaska, Hawaii, and US Territories. Weekends and holidays are excluded.

 

We are not responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control. 

 

ORDER MODIFICATIONS

We are unable to guarantee changes, including modifications to products ordered, address updates, or cancellations once an order has been placed. We are not responsible for orders submitted with the incorrect address. 

 

DHL and USPS work together to deliver your package. Please note that during the handover from DHL to USPS there can be delays in tracking information updates. USPS completes delivery on most shipments, please use the USPS Tracking Number for most up-to-date tracking information. 

 

HOLIDAYS

Our warehouse is closed and will not be shipping on the following holidays:

 

  • New Year's Eve 
  • New Year's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

 

ORDER TRACKING

Once the order ships, an email notification containing the tracking number will be sent. You can track the movement of the package using the tracking number and carrier link included in the confirmation message.


LOST AND STOLEN PACKAGES

We are not responsible for lost and/or stolen packages.

 

WHERE DO WE SHIP?

We currently ship to the following locations:

 

  • All 50 U.S. states 
  • District of Columbia
  • Puerto Rico 
  • US Virgin Islands 
  • P.O. Boxes*

 

We cannot ship the following items outside the Contiguous United States; Alaska, Hawaii, APOs, and US Territories including Puerto Rico, and the Virgin Islands. 

 

  • Aerosols

 

We cannot ship the following items to P.O. Boxes:

 

  • Aerosols

 

INTERNATIONAL SHIPPING

We currently do not ship internationally.

 

We do not ship to freight forwarders. We reserve the right to cancel any orders shipping to freight forwarding addresses without prior notification. Orders submitted using a freight forwarder are not eligible for returns, exchanges, replacements, or refunds. NO EXCEPTIONS.

 

 

RETURN MERCHANDISED POLICY

We protect the integrity of the products we sell. All returned products (used or unused) are properly disposed of an not returned to inventory. 

 

 

UPDATES TO POLICY

All purchases made on the Cyklar.com website are governed by our Terms of Use, as updated from time to time. This policy is subject to change at any time, so we encourage customers to review it periodically for the latest information.